Q.27
Which of the following Consumers Rights are guaranteed under Consumer Protection Act, 2019?
(A). Right to Safety
(B). Right to be Informed
(C). Right to seek Redressal
(D). Right to Freedom of Speech
(©). Right to Consumer Awareness
(F). Right against Exploitation
Choose the correct answer from the options given below:
- Statutory Consumer Rights under Consumer Protection Act, 2019:
- Section 2(9) of the Consumer Protection Act, 2019 guarantees six fundamental consumer rights:
- Right to Safety: Protection against hazardous goods and services.
- Right to be Informed: Right to know quality, quantity, potency, purity, standard, and price.
- Right to Choose: Access to a variety of goods at competitive prices.
- Right to be Heard: Assurance that consumer interests will receive due consideration.
- Right to seek Redressal: Remedy against unfair trade practices and exploitation.
6. (E) Right to Consumer Awareness: Empowerment through consumer education.- (D) Freedom of speech and (F) Right against exploitation are fundamental constitutional rights under Articles 19 and 23 of the Indian Constitution, not specific statutory rights defined in CPA 2019.
- Conclusion: A, B, C and E only (Option 3).
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